About Us

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Do you feel guilty leaving your pets alone? We're here to help!

We get it, entrusting your fuzzy family members and home to strangers can be a nerve-wracking leap of faith. But, fear not! We're here to put your mind at ease and offer the paw-fect solution you've been seeking.


We are a Pet Sitters International Member, licensed and bonded and team up with dedicated professionals who work tirelessly throughout the day to provide the premium pet care that your family deserves. We're all about being accountable, transparent, and professional at all times - which is why we've earned rave reviews from our satisfied clients.


Whether you're jetting off on vacation, heading to work, or simply busy with events, you can trust us to provide excellent care that lets you breathe easier. Sure, we may never replace your pet's favourite person, but we'll do everything we can to make them and your family feel at ease.


Get excited to meet our team that's as passionate about your pets as you are!

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Amanda

CEO, Founder, Pet Care Professional

Hailing from a small farm town and having a lifetime of experience with everything from cats, dogs, fish, rabbits, and even reptiles! Since 2016, she's been providing reliable pet care across Ottawa and forging strong bonds with local businesses. When she’s not running the business she is working as a Communications professional.

The Team

Larissa

Pet Care Professional

A graduate of Algonquin College and an animator of 7 years. When she isn’t animating cartoons, she’s busy being a happy mother of two cats, one calico and one black! Larissa has extensive experience with animal care, from ponies to lizards to dogs and rodents, and is eager to provide each animal with a sense of safety, comfort, and enrichment.

Trent

Pet Care Professional

A music industry arts graduate with a love for music and passion for pet care. He’s honed his skills caring for a variety of animals, from livestock to pets. He channels his passion into independent pet sitting and building strong connections with families he’s had the pleasure of working for.

Nicole

Cat Boarding (early 2024)

A working professional and devoted best friend and caretaker to sweet and playful Loki. Her wealth of experience with cats of all kinds, including those with special needs of both medical and behavioral will ensure your kitties receive the purrfect care. Nicole is our resident specialist in our Cat Boarding space in a private and secure home.

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In-Home Pet Care

A housemate for your pet with added home security, temporarily

Our most requested service! Your beloved pet will enjoy personalized care in the comfort of their familiar surroundings. Our dedicated sitter becomes a temporary member of your household. Since we prioritize your pet's routine you can rest easy knowing your pet is in caring hands, with our sitter ending and starting the day with them.

Dog sitting price per day

Cat sitting price per day

1 cat = $54

2 cats = $99

3+ cats = $30 per additional cat

1 dog = $74

2 dogs = $139

3+ dogs = $60 per additional dog

In-home Pet Care Includes:

Overnight stays

Feeding + Watering

Daily walks/Litter cleaning

Playtime

Daily photos/videos

Mail retrieval

Garbage, recycling, compost removal

Plant watering

Your home in the same state you left it

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If you have a cat and a dog they are priced separately.

Small pets are an additional $15 per day.

We offer custom pricing for small pets/multiple various pet households.

PRICES SUBJECT TO CHANGE WITHOUT NOTICE.

Drop-in Services

A visit or two to help your pets get through the day

The Ideal Solution for Independent Pets

Customized options may be possible depending on your needs and availability!


Our drop-in visits are the perfect option for pet owners looking for periodic check-ins on their furry friends. Visits take place in scheduling blocks so we can make sure we’re giving each pet the love they deserve. They are subject to availability.


Drop-in service includes:

  • Feeding and watering
  • One walk
  • Playtime
  • Daily updates, including photos/videos, sent directly to you
  • Litter box or bedding tidying
  • Lots of love and cuddles


Includes:

  • Retrieval of mail/packages if at the door
  • Plant watering if needed per clients instructions


Each additional pet incurs an additional $10 cost.

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Early morning: 7 a.m. - 10 a.m.


Morning: 10 a.m. - 1 p.m.


Afternoon: 1 p.m. - 5 p.m.


Evening: 5 p.m. - 8 p.m.

$31.25 for 30 mins

$45.50 for 1 hour

$75 for 1.5 hours

Concierge Services

Services that make life a little easier

Pooper Scooper Service ($35/30 minutes)

  • Let us take care of the unpleasant task of cleaning up your yard. Our sitters will ensure that your yard is waste-free and tidy.
  • This rate applies to up to 3 dogs and 1 acre of property. For larger areas, we will assess and provide a custom quote.
  • *$15.50 for each additional 15 minutes.

Litter Scooping Service ($20/service)

  • The perfect option for cat lovers with allergies to their litter, pregnant people, individuals healing from injury or simply overwhelmed. We will scoop your litter boxes whenever you need.

Litter Box Cleaning & Sanitizing ($25)

  • We will empty and dispose of the dirty litter, scrub and sanitize the litter box with a solution of 50% hot water and 50% vinegar. After we refill it as per your instructions.

Hard Toy Washing & Sanitizing ($25)

  • We understand that your furry friend's chew toys need to be cleaned too. Our toy washing and sanitizing service will ensure that your pet's toys are free of dirt and debris. We soak hard chew toys in a solution of 50% hot water and 50% vinegar, then scrub them clean.

Home Waiting Service ($26/hour)

  • Don't waste your valuable time waiting for the wifi guy or a delivery let us handle it for you!
  • Our hourly waiting service is available with a minimum of one hour.
  • We also offer 2 and 4-hour blocks for longer waits. Please note that this service must be scheduled in advance.

The Process

Our transparent approach will help you to find the exact service you need

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Get in Touch with Us Today: Schedule a Discovery call with Amanda, the CEO and Founder, to discuss your needs and determine if we're the right fit for you. Let's connect and see how we can assist you.

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Schedule a Meet & Greet: Pick a date that works for you and your furry family members. After payment, we'll confirm the date for a Primary and Secondary sitter to visit you in your home. When we visit we will ask you some questions to get to know you and your pets' routine. Rest assured, you'll know what the questions are before we meet!

Confirmation: Once our Admin team confirms your request and the deposit is paid your requested care dates are locked in! Note: Full payment must be complete before pet care. Failure to pay may mean your requested dates will be cancelled and deposit forfeited. See our policies for details.

While you're gone: You can expect daily photos and updates through the app for peace of mind. Keep an eye on our social media pages to see your pets in the spotlight. For privacy and safety we practice delayed posting. We will never tag you, post your address or alert that you are away. We take privacy extremely seriously.

Upon your return: We will send a “Welcome home!” email asking how your experience was. Our small business is only successful because of our dedication and your feedback.

Let's work together

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We are fully booked the following dates

February 12-29 (Drop-ins only)

March 11-24 (Drop-ins only)

We do our best to schedule no more than 3 months in advance, on a first come-first served basis, and once a deposit is received. “Drop-ins only” means there is a potential to be able to have a drop-in visit with your pet as long as we can maintain their routine.

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See Our Policies for reservation details including holiday rates.

Our Policies

INITIAL CONSULTATION

To ensure things run smoothly, we require an initial consultation (Meet & Greet) before the first service visit. The consultation costs $25 and is a chance for everyone to meet, get to know each other, and ensure that the pet sitter is a good fit for the pets and their owner. After that, you decide if you’d like to meet any other sitters outside of your primary and secondary or if you don’t mind us sending replacements in the future.

CANCELLATIONS

Please cancel at least 72 hours before your scheduled service. If you fail to do so your payment is non-refundable. In some cases, exceptions may be made at the company’s discretion. Please note that a Covid-19 diagnosis is not considered an exception. During the holidays, cancellations made 14 days or more in advance will receive a 50% deposit credit, 7-13 days in advance will receive a 25% deposit credit, and 6 or less days in advance will receive no deposit credit.

FRIENDS & FAMILY ACCESS

When your pets are in our care, we want to ensure their safety and well-being at all times. Please let us know if anyone else will be checking on your pets while you're away. If someone unexpected is found in your home during our visit, we will leave. We don't allow shared responsibility for your pet's care as this can lead to errors and an unsafe environment. You're welcome to continue using other home services as long as we're informed of their schedules and they don't require entry from us. Thank you for your cooperation!

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RESERVATIONS

Your reservation is only confirmed when you have received a confirmation via e-mail and the deposit is paid. Clients may make a reservation request through our web portal or mobile app. Messages left via voicemail or text to the business line are not considered confirmations.


Pet Sitting services: To secure a booking for pet care an initial 50% deposit of the invoice must be paid within 5 days upon confirmation of the booking. The remaining 50% of the service fee, shall be due and payable a maximum of 5 days before the scheduled start date of the pet care services.

Non-payment/failure to pay: with the stated payment terms may lead to the automatic cancellation of the booking and an automatic forfeit of your deposit.


Holiday Period Deposit: We require a non-refundable 100% deposit two weeks before the onset of any holiday service. This includes any service scheduled over the week preceding or following the holiday.

DEPOSIT SCHEDULE

HOLIDAY PERIOD FEES

Limitless Pet & Home Care takes care of your pets with professionalism and responsibility, even during Federal Holidays. Please note that a surcharge of $20 will be applied for each visit performed on the actual holiday. The company also observes all Federal Holidays and provides deposit and cancellation details for holiday visits.

CONFIDENTIALITY

Limitless Pet & Home Care takes your privacy very seriously and will not disclose any of your information to third parties, nor share any details about your relationship with us without your written permission. We use photos of your pets in your home, or in your community on our social media, website, and marketing materials, but will not disclose any of your personal information unless asked for prior permission.

PET PROOFING AND UNSECURED AREAS

Pet owners are solely responsible for free-roaming pets and should pet-proof their homes and properties to ensure their pets' safety. Limitless Pet & Home Care will not be held liable for any illness, injury, loss, or death that may occur due to unsecured free-roaming pets. It is the pet owners responsibility to inspect fences, gates, latches, doors, and other devices meant to keep the pet inside or away from any "forbidden" areas. Doggy doors should be locked and blocked during the duration of the stay.

KEYS

We care for your pet and your peace of mind.

To ensure safety for both you and your sitter, we recommend the use of a lockbox, hide-a-key, or entry code for access. Rest assured that all entry codes are kept secure and Limitless Pet & Home Care does NOT keep any keys.

SAFE ACCESS

We work with pet sitters of all abilities. To ensure the safety of our sitters, pet owners are responsible for clearing their home’s walkways, steps, and porch. If a snowstorm occurs while a client is away, we will contract services to clear the walkway, and the fee will be added to the client’s final invoice.

DELIVERY FEES

There will be a $20 per hour delivery fee, plus the cost of the required item(s) if we need to pick-up supplies for your pet. We kindly ask you to ensure that your pet has enough food, litter, leashes, etc. to meet their needs throughout our visit. A minimum of 1 hour will be charged.

LAST MINUTE SERVICE

Last-minute services are available to all pet parents who have a profile and e-signed agreement on file. To ensure your request is confirmed, you'll receive a confirmation email. A non-refundable fee of $15 applies for all last-minute services.

CAMERAS

We prioritize the safety and privacy of our staff by prohibiting video streaming devices in private areas such as bedrooms and bathrooms.

Our Mission & Core Values

At Limitless Pet & Home Care, we strive to create a thriving and inclusive community where everyone, including our furry friends, can live their best lives. We believe in our mission to provide high-quality pet and home care services with excellence, fueled by our core values that guide us along the way.

Our Core Values


Inclusivity and Community: We believe that everyone should have equal opportunities, especially marginalized groups such as Black, Indigenous, and People of Colour (BIPOC), 2SLGBTQIA+ communities, and Persons with Disabilities. We foster strong community partnerships through strategic business collaborations and charitable initiatives, providing opportunities for local small business owners to thrive.


Equity in Action: Our business model is rooted in equity, providing our team with a supportive and nurturing environment that encourages growth and success.


Integrity and Accountability: We hold ourselves and our team accountable for upholding the highest ethical standards. Respect, responsibility, honesty, and open communication are expected in every interaction with our clients and within our organization.


Pet-Centric Excellence: Our dedicated team members prioritize the safety and comfort of our clients' pets by providing exceptional care.


Privacy and Respect: We take the trust our clients place in us seriously, safeguarding their privacy and property to the best of our ability.


Comfort for All: We create an environment where our clients, team members, and clients' pets feel comfortable, valued, and cherished.


Transparency: Honesty and transparency are the cornerstones of our service. We believe in open communication with our clients, keeping them informed and involved every step of the way.


Embracing Progress: We embrace change and growth through our clients feedback, technology, and continuously improving our services to better serve our clients.

Stay in touch

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Check out our Preferred Partners

We are proud to stand with our community.

At LP&HC, we work with Black, Indigenous, and racialized community members as well as 2SLGBTQIA+ and Persons with Disabilities. These are local businesses we trust and have had the pleasure to work with.


Tell them we sent you and sign up for our newsletter to learn about discount opportunities.

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Our Privacy Policy: Protecting Your Personal Information

At LP&HC, we take your privacy very seriously. To ensure that you understand how we collect, use, communicate, and disclose personal information, we have developed this Policy. Here are some of the key points to keep in mind:

  • We always identify the purposes for which we collect personal information before collecting it.
  • We only collect and use personal information for the purposes we have specified, unless we obtain consent or as required by law.
  • We only retain personal information for as long as we need it to fulfill the specified purposes.
  • We collect personal information in fair and lawful ways, with the knowledge or consent of the individual concerned.
  • We ensure that personal data is relevant, accurate, complete, and up-to-date for the purposes for which it is used.
  • We protect personal information with reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.
  • We offer our customers information about our policies and practices relating to the management of personal information.
  • We never disclose the dates or nature of your travel or relationship with our company without your written permission.
  • While we may use photos of your pets in your home or within your community on social media, our website, and marketing materials, we will not disclose any of your personal information without your prior consent, except for the pet's name.


We are committed to following these principles to ensure that your personal information remains confidential, protected, and maintained.